When you purchase our installation service, we will install a product and remove all possible problems during installation process.
The fee that you paid for installation service is the amount of time that we spend on serving you; hence it cannot be refunded.
If you are not dissatisfied with our installation service, please contact our Sales Manager at firstname.lastname@example.org We will replace new technical supporter for you to serve you better.
After you send us all necessary information, it will take 1 working day to finish the installation.
It is expected to take shorter time if you own a new site with a few extensions installed. On the contrary if there are many modules installed or there are any conflicts, the installation process may last longer.
If you got error, we can solve your problem without reinstalling the module. In case you want to remove the extension, a fee for uninstallation will be asked. Please understand, we offer free lifetime support for any bugs you had, but installation is separate services that is charged.
After receiving your request and collect your information, we will install for you. The sooner we get your information, the sooner the installation can be finished.
In case your order arrive beyond our working hour, we are going to contact you right after we are back to work (7:30 AM – 4:30 PM from Mon to Fri- GMT+7).