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Benefits of Magento Support And Maintenance Service

  • Keep your Magento website healthy and run smoothly
  • Keep your Magento website secure and hackers fail to have chance to steal data from your site
  • Boost your site traffic to get higher ranking on search engines such as Google
  • Optimize visitor experience and boost sales revenue
  • Promote your brand, work, and mission so far with well-maintained website

CHOOSE YOUR PLAN

Magento Support And Maintenance

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Magento Support And Maintenance

Magento Support And Maintenance

Overview

Benefits of Magento Support And Maintenance Service

  • Keep your Magento website healthy and run smoothly
  • Keep your Magento website secure and hackers fail to have chance to steal data from your site
  • Boost your site traffic to get higher ranking on search engines such as Google
  • Optimize visitor experience and boost sales revenue
  • Promote your brand, work, and mission so far with well-maintained website

CHOOSE YOUR PLAN

Community Edition: 2.2.x, 2.3.x, 2.4.x

Enterprise Edition: 2.1.x, 2.2.x, 2.3.x, 2.4.x

Description

Details

OUR MAGENTO SUPPORT AND MAINTENANCE SERVICE INCLUDES

  • Log check and fix bugs
  • Basic site health check
  • On-demand troubleshooting and fixing occuring issues
  • Upgrade the site to the latest Magento version
  • Install and uninstall Magento extension
  • Configure Magento extension
  • Install new security patches when released
  • And much more...

CHOOSE YOUR PLAN

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Choose YOUR most suitable support and maintenance plan

Checklist

STANDARD

$219

PRO

$329

ULTIMATE

Discussed

Regular site audit and reports
Log check and fix bugs
On-demand troubleshooting and fixing occuring issues
Upgrade the site to the latest Magento version
Install and uninstall Magento extension
Configure Magento extensions
Configure your server
Install new security patches when released
Optimize your website performance
On going development
Dedicated project manager
Customer Success Manager
Magento training
QA/Tester
BA - Bussiness Analytics
High priority on additional work
Email/Ticket/Skype/WhatsApp/Slack, etc.
24/7 support
Support including holidays
Monthly hours1215As you wish
Additional support$20/h$20/hDiscussed
 Choose PlanChoose PlanChoose Plan

START WITH FREE BASIC SEO AUDIT NOW

START FOR FREE

OUR MAGENTO SUPPORT AND MAINTENANCE SERVICE WORKFLOW

  • STEP 1 Talk to our experts to find out which scopes you need to deal with your Magento siteThere are plenty of works you need to identify and check on your site. Let our experts help you with this first step
  • STEP 2 Choose the most suitable plan for your businessWe offer three plans: Standard, Pro and Ultimate. You can choose one of them and can upgrade/downgrade at any time
  • STEP 3 Sign NDA and contractWe guarantee to keep all your information private and safe
  • STEP 4 Pre-paymentCustomer settles the payment for chosen package in advance after the contract signed
  • STEP 5 OnboardingOur developer team starts to work within 24 hours and customer will receive the report after the package done

WHAT HAPPENS IF YOU DON'T MAINTAIN YOUR WEBSITE

Security risks icon

Security risks

Outdated software and unpatched vulnerabilities can leave your website open to hacking attempts and data breaches.

Low Google ranking

Low Google ranking

Since we are aware that downtime costs money, our seasoned developers make sure there is none throughout the Magento upgrade.

Performance degradation

Performance degradation

The performance of your website may suffer, resulting in slow load times and a negative user experience as more data accumulates over time.

Outdated technology

Outdated technology

Using outdated technology runs the risk of crashes and system downtimes, increased costs, decreased productivity, security risks, and more.

Compatibility issues

Compatibility issues

Older versions of Magento may become incompatible with the latest versions of plugins and extensions, causing functionality to break.

Poor customer experience

Poor customer experience

A website that is slow, unreliable, or insecure can quickly lead to poor customer experience and cause a loss of customer trust and a decrease in sales.

YOU ASK, WE ANSWER

Please browse our Frequently Asked Questions and if you can’t find any answer for your queries that you’re looking for, please do not hesitate to reach out to us directly!

FREQUENTLY ASKED QUESTIONS

You can fill your request in the contact form below or send your request directly to our email: [email protected]. We will check and reply to you within 24 hours.
We will try to get back to you asap, and it also depends on the seriousness of your issues. You can add an urgent note to your request to alert us and we will reply right away.
Onboarding process is pretty quick, once we have the Magento credentials, we can get started working on your project within 1-2 days.

We need Magento admin login and hosting infomation to access your site for further checking.

We also need site specification, coding document, development credentials, eg. Bitbucket, Github, etc.

No, there is no contract for monthly billing. In case you prefer a long term contract such as 12 months, we can offer you 10% discount for the total amount.
Yes, you are allowed to upgrade or downgrade your plan at any time.
Yes, we monitor the site for malware 24/7 and will alert you before we start working.

Yes, you can. Landofcoder offers the full Magento services for any business in any industry.

And please kindly note that this development fee is not covered in the support and maintenance pakage. We will check your requirements and make the quote for it.

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