We understand that operating a high-load Magento store is a complex process to make sure your business grows dramatically. 

You're enjoying our extensions & support service, but now the support period is over. Don't worry!

Normally, the support amount will be based on the hour at the rate of $18.00/h. And to express our big thanks for your purchase, we offer 3 following extended support packages:

  • Standard support:  $55/ ticket
  • Pro support:  $99/ ticket
  • Premium support: $199/ 10 hours

For Premium Support, we will assign a technical supporter who will work for you and respond to you immediately for urgent issues via skype.

You can also hire our Experienced Developer for your Magento website at the lowest hourly if needed. Just contact us and share your detailed requirements.

 

Explore Other Best Magento 2 Extensions

Magento Support Ticket

$55.00

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$55.00
Magento support ticket Main Img

Magento Support Ticket

Overview

We understand that operating a high-load Magento store is a complex process to make sure your business grows dramatically. 

You're enjoying our extensions & support service, but now the support period is over. Don't worry!

Normally, the support amount will be based on the hour at the rate of $18.00/h. And to express our big thanks for your purchase, we offer 3 following extended support packages:

  • Standard support:  $55/ ticket
  • Pro support:  $99/ ticket
  • Premium support: $199/ 10 hours

For Premium Support, we will assign a technical supporter who will work for you and respond to you immediately for urgent issues via skype.

You can also hire our Experienced Developer for your Magento website at the lowest hourly if needed. Just contact us and share your detailed requirements.

 

Explore Other Best Magento 2 Extensions

Community Edition: 2.0.x, 2.1.x, 2.2.x, 2.3.x, 2.4.x

Description

Details

Magento Support Package

This after-sales service is not only customer support but here we call Customer Success.

We are in charge of assisting you in case you need our help and are happy to be a part of your business growth.

Simple Pricing

$55 / ticket

  • 3 hours included.
  • Response within 24 hours
  • Applied for one paid extension or one free extension
  • Helpdesk with email, skype, and ticket support
  • Easy sign up & submit a support ticket
  • No long-term contracts
  • Pay as you go
  • Extension installation, configuration & integration

$99 / ticket

  • 5 hours included
  • Response within 24 hours with high priority
  • Applied for one paid extension or one free extension
  • Helpdesk with email, skype, and ticket support
  • Easy sign up & submit a support ticket
  • No long-term contracts
  • Pay as you go
  • Extension installation, configuration & integration

$199 / month

  • 10 hours included
  • Response within 24 hours with high priority
  • Applied for all our paid extensions
  • Helpdesk with email, skype, and ticket support
  • Emergency supports with the instant reply for urgent questions via skype if needed
  • Tickets are handled on a first-come, first-served basis
  • Easy sign up & submit a support ticket
  • No long-term contracts
  • Pay as you go
  • Extension installation, configuration & integration
Magento 2 bulk order extension support
Magento 2 bulk order extension support

Please kindly keep in mind that only the issues related to our extensions will be resolved under these extended support packages.

Above services are NOT covered the given support for:

  • Compatibility check between Magento and other extensions from third-party extension providers;
  • Extension modification or customization;

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