This flexible Magento 2 RMA extension helps you manage product exchanges and returns in the most effective way. Make RMA seamless to the shopper and build strong relationships with customers and win their trust and loyalty.

  • Create RMA request via an intuitive submission form
  • Guest customers can submit RMA requests with ease
  • Flexible and step-by-step RMA processing
  • Quick messaging & Instant RMA Activity Notification
  • Smart RMA Report Chart with Filter
  • Unlimited and Customizable Reason, Condition, Resolution Setting
  • Handy Packing Slip, Shipping Label, and Confirm Shipping Buttons
  • Fast Access To All Submitted RMA Request From Single Place
  • Effortlessly Managing Quick Responses
  • Speeding up RMA Process with Workflow Rules
  • Dynamic and User-friendly Custom Fields

This product is the part of the loyalty program

Magento 2 RMA Extension

$149.00

* Required Fields

$149.00
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Magento 2 RMA Extension

Magento 2 RMA Extension

Overview

This flexible Magento 2 RMA extension helps you manage product exchanges and returns in the most effective way. Make RMA seamless to the shopper and build strong relationships with customers and win their trust and loyalty.

  • Create RMA request via an intuitive submission form
  • Guest customers can submit RMA requests with ease
  • Flexible and step-by-step RMA processing
  • Quick messaging & Instant RMA Activity Notification
  • Smart RMA Report Chart with Filter
  • Unlimited and Customizable Reason, Condition, Resolution Setting
  • Handy Packing Slip, Shipping Label, and Confirm Shipping Buttons
  • Fast Access To All Submitted RMA Request From Single Place
  • Effortlessly Managing Quick Responses
  • Speeding up RMA Process with Workflow Rules
  • Dynamic and User-friendly Custom Fields

This product is the part of the loyalty program

Software version

Magento 2.0.0 - Magento 2.0.1 - Magento 2.0.2 - Magento 2.0.3 - Magento 2.0.4 - Magento 2.0.5 - Magento 2.0.6 - Magento 2.0.x - Magento 2.1.x - Magento 2.2.0 - Magento 2.2.x

Sold By

Tho Bui

Description

Details

Let's Check RMA Workflow In Magento 2

rma workflow
Flexibly Selecting Return Items
Choosing any return items is on customers’ preference. They can pick one or more items out of their order to request RMA
Fast speed with Magento Block Caching
Take full control over Magento 2 SMTP settings
Customer Can Create Several RMA At Once

Customers can submit several RMA request via form which display perfectly on any devices. Also, as a store admin, you can apply pre-made templates and customize them flexibly.

Quick messaging
For easy discussion in thread during return process, on site messaging supported enables messaging on the site. Beside filling textbox, customers can also attaching files at their disposal, including document and image files.
Debug mode
Email Log with Maximum Control
Smart RMA Report Chart with Filter

Easily keep track of return activities with vivid and responsive report chart. Plus, handy filter is integrated to display results according to

  • Period
  • Product
  • Reason
Smart RMA Management In Singe Place
Smart RMA system helps you to manage the requests related to return, replace or exchange item in single place.
Make sure all customers receive your email
Backlist email
Instant RMA Activity Notification
Actively keep both store owner and customers updated with RMA status or history via emails and on site messages. In particular, RMA is supported to integrate with Help Desk. Thus, you won’t miss a chance to bring the best RMA service.
Unlimited and Customizable Reason, Condition, Resolution Setting
Create as many as Reason, Condition, and Resolution as you wish. Also, any values can be switch from active to inactive status with ease.
Make sure all customers receive your email
Debug mode
Handy Packing Slip, Shipping Label, and Confirm Shipping Buttons
Make return process more organized and easier to control by displaying Packing Slip, Shipping Label, and Confirm Shipping Buttons. Then, customers can access these buttons when having logged into their accounts.
Fast Access To All Submitted RMA Request From Single Place
This module eases your way on reviewing and managing RMA requests in one place. For your multi vendor store, it will be incredibly useful because you can actually show all RMA requests in storeviews or in websites.
Backlist email
Make sure all customers receive your email
Effortlessly Managing Quick Responses
This feature enables you to be responsive to customers’ typical questions while saving time. Users can produce a template and change username for specific customers. Plus, users can control over where to apply the answers, in store ..view or store, and so on.
Speeding up RMA Process with Workflow Rules
You can easily assign this tool to perform follow-up tasks to specific events in RMA submitting and processing. All you have to do is setting conditions and actions respectively, and email notifications if you want. Also, within a click you can easily activate or deactivate rules separately.
smtp email report
Run tests before sending out the mail
Dynamic and User-friendly Custom Fields

A bundle of features is added to make the most out of a custom form

  • Priority Order
  • Types (Text, Date, Checkbox, Dropdown list)
  • Visibility
  • Editability
  • Status
  • Staff or Customer Required
Easy to configure
It’s super easy to adjust settings and manage features in this module. You will immediately get how to work around it because it works exactly what you expect it to.
Make sure all customers receive your email
Fast speed with Magento Block Caching
Multistore Support
Make it easy to manage RMA requests and statuses in specific store view and switch from store to store, website to website in Admin Panel
Highly Controllable Return Merchandise Authorization System
Take full control over specific time when RMA request is allowed, order status (Complete, On Hold, Payment Review, Suspected Fraud,  Paypal Reversed, Pending,...), and Shipping Status (only for shipped product). 
Use Your Own SMTP Server Or Use A Popular Service
Fast speed with Magento Block Caching
Easy to insert return address
With magento 2 RMA extension, you can inform the return address in the blink of an eye. In here, you can add title, return address name as well as Sort order and the activeness of that address
Check return status with ease

You can come to Return to view all the new returns as well as pending approval. In pending approval, it will show clearly information including order, Date requested, Status and contact information. Sellers can confirm shipping or print RMA Packing slip.

 

Use Your Own SMTP Server Or Use A Popular Service

Magento 2 RMA Extension Feature List

  • Highly Controllable Return Merchandise Authorization System
  • Create RMA request via intuitive and responsive submission form
  • Dynamic and User-friendly Custom Fields
  • Guest orders can be also entered for an RMA request
  • Smart RMA Report Chart with Filter
  • Quick messaging
  • Instant RMA Activity Notification
  • Unlimited and Customizable Reason, Condition, Resolution Setting
  • Handy Packing Slip, Shipping Label, and Confirm Shipping Buttons
  • Fast Access To All Submitted RMA Request From Single Place
  • Effortlessly Managing Quick Responses
  • Speeding up RMA Process with Workflow Rules
  • Flexibly Selecting Return Items
  • Easy to configure
  • Multistore Support
  • Easy to insert return address
Licenses

Single License

+$ 0
  • 01 Domain usage
  • 06 Months Support

Standard

+$ 89
  • 02 Domain usage
  • 12 Months Support

Premium

+$ 189
  • 04 Domain usage
  • 12 Months Support

Agency License

+ $ 999
Video Guides

Customer reviews

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We have a clothing online shop and we do our best to provide our customers with an excellent service. After module installation we managed to dramatically reduce calls with return requests into our office and cut errors amount by a half thanks to fully automatic return procedure. It works successfully. I think that Landofcoder will be the first & foremost choice when we wanna purchase an extension for our store
1/16/2018 By chaletsshop1
  • Developer Support
  • Functions as Described
  • Usefulness
Really useful and affordable extension. Very prompt support. Perfectly fixed the issues we reported. We are so impressed with your Supporting. Great job!
12/20/2017 By lsujoe3
  • Developer Support
  • Functions as Described
  • Usefulness

2 item(s)

2 Item(s)

Testimonials