During the working process as a Magento online store owner, it may not be uncommon to encounter a situation in which the customers keep asking the same questions about the products or about the services over and over again. It might be normal for the customers to ask what they still feel confused about, but repeated questions make you and your staffs feel frustrated as you have to spend a lot of effort and time answering them again and again.
This inconvenience will take away the productivity and the efficiency in the work performance of your business and it may even lead to some latent risks you may not know about. However, setting up an FAQ on every page of your store might lead to duplicate contents and your website, as a result, might not be appreciated by the search engine.
Magento 2 FAQ will allow the customers to connect with the most popular Social Networking Sites nowadays such as Facebook, Twitters, Pinterest, etc.
Moreover, they can also share the content directly to more than 220 social platforms.