As a busy online store receiving a bucket load of orders by the hour, you might not have much time to think about how you communicate with your customers once they have ordered from you!

Using SMS texts for customer service is a brilliant way to add customer value to eCommerce for some reasons:

  • 100% customers using mobiles
  • SMS order notifications have a staggering open rate of over 98%
  • Over 90% of texts get read within 5 minutes. Your customers will appreciate the instant updates
  • Using SMS for order updates shows you care and will build deep trust and loyalty
  • Independence with internet

This Magento 2 Marketplace Twilio SMS Notification Addon (plugin) is a best tool for your marketplace do that. With full configuration for seller, customers, admin, easy to customize SMS, very fast and trust tools. Because we use Twilio services, it is liable for sending text SMS directly to the Sellers at the time of approval, disapproval of sellers and products, order status cancel, invoice, shipped, credit memo..

This is a plugin of Magento 2 Marketplace Extension. To use this module smoothly, you must install Magento 2 Marketplace Module first.

Magento 2 Marketplace SMS Notification Addon

$49.00

* Required Fields

$49.00
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Magento 2 Marketplace SMS Notification Addon

Magento 2 Marketplace SMS Notification Addon

Overview

As a busy online store receiving a bucket load of orders by the hour, you might not have much time to think about how you communicate with your customers once they have ordered from you!

Using SMS texts for customer service is a brilliant way to add customer value to eCommerce for some reasons:

  • 100% customers using mobiles
  • SMS order notifications have a staggering open rate of over 98%
  • Over 90% of texts get read within 5 minutes. Your customers will appreciate the instant updates
  • Using SMS for order updates shows you care and will build deep trust and loyalty
  • Independence with internet

This Magento 2 Marketplace Twilio SMS Notification Addon (plugin) is a best tool for your marketplace do that. With full configuration for seller, customers, admin, easy to customize SMS, very fast and trust tools. Because we use Twilio services, it is liable for sending text SMS directly to the Sellers at the time of approval, disapproval of sellers and products, order status cancel, invoice, shipped, credit memo..

This is a plugin of Magento 2 Marketplace Extension. To use this module smoothly, you must install Magento 2 Marketplace Module first.

Software version

Magento 2.0.0 - Magento 2.0.1 - Magento 2.0.2 - Magento 2.0.3 - Magento 2.0.4 - Magento 2.0.5 - Magento 2.0.6 - Magento 2.0.x - Magento 2.1.x - Magento 2.2.0 - Magento 2.2.x
Description

Details

Outstanding Features

Superb Fast, Direct and Powerful SMS Notifications for Marketplace
Superb Fast, Direct and Powerful SMS Notifications for Marketplace
Special points of this marketplace SMS Notification for Magento 2 is Seller notification supports. Both customers, admins, sellers can get automatically SMS notification for their experience on your store. Just in a blinks of eyes.
Enable/disable the extension by one click
Sometimes you are disturbed by notifications of this extension when being on your website, So it is very easy for you to control the extension operation such as: Enable or Disable Magento 2 Marketplace SMS Notification at your store in the configuration of general setting. Just one click need to choose Yes or No!
Enable/disable the extension by one click
Easily to collect Phone Datas
Easily to collect Phone Datas
It is very important and convenient for your marketplace operation to collect the phone numbers and follow the information of registrators: account registration of sellers and customers. If they want to get notification SMS, they can insert their phone number there. Your customers and seller activities on store will be notified via Twilo and BulkSMS. While registration they only needs to enter their contact number in their marketplace account information (Personal information) to get notifications.
Powerful Twilo & BulkSMS API services Support
In General setting of Marketplace Twilio SMS Notification plugin ( Marketplace BulkSMS notification), you just simply choose the SMS service as you like in the “Type SMS” part, with available integrated SMS service like Twilio & BulkSMS.
Powerful Twilo & BulkSMS API services Support
Cost-effective to manage your store on Marketplace
Cost-effective to manage your Big Marketplace
That sounds great if having so many powerful SMS marketplace functions in this plugin to help you manage your store with ease and cost-saving.

Powerful Seller SMS Notification

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Get SMS Notification when new seller account is created

As soon as a seller signup on your marketplace with added SMS address, they will get information about their account in minutes. If having any problems in the registration process, they can reply directly or indirectly to be justified immediately
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Get SMS Notification when new order is placed (Admin, Customers)

To similarize, both admin or customers who place their order in your store, they will also receive their detail order account via SMS notification. The notification will inform for seller about customer’s information and ordering information.
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Get SMS Notification when invoice is created

To help sellers manage their selling rates (order status + invoice), SMS notification marketplace will send notifications when invoices are created. That can promote the beliefs of customers for the stores if everything is clear between sellers and customers.
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Get SMS Notification when Credit Memo is created

It is very convenient for sellers to update the credit memo regularly if having any changes. Ease to manage and solve problem timely, SMS notification supports sellers not to miss any important information of refunding, getting more money in credit,..etc
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Get SMS Notification when shipping is created

The management of shipment is very important for sellers to control the sales and raise the loyalty of customers. With SMS notification marketplace, sellers can receive the shipment’ information, control the payment appropriately.
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Get SMS Notification when new seller account is approved/disapproved

When admin approve/disapprove seller account register, they also get notification immediately via SMS

Powerful Admin SMS Notification

Send Notification for both Customers and Sellers at the same time

With SMS notification, sending Sms to both customers and sellers becomes an easy process. In the box of “Send Sms to admin”, you can manage the notifications for both two of them in terms of some aspects:

  • New Registration of Seller
  • New Registration of Customers
  • New order created
  • Contact us Notification
Send Notification for both Customers and Sellers at the same time
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Powerful Configuration to Send SMS to Customers, admin, Seller

SMS notification has its own clear configuration for you to use. In the general configuration, it divides into some clear and separated configurations such as: Send sms to customer, Send sms to admin and Send sms to seller. Each tab has its suitable options and requirements for any kinds of users.
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Fully Modify SMS Notification

About the content message, it is quite easy and convenient for admin to modify the Sms notification just by only change content in the available samples in the box. That customization in flexibility to help your site more different.
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One step to Block any Phone Number

In a marketplace, it is difficult to avoid some spamming situation or some disturbing accounts. So, with Sms notification, giving any accounts including sellers or customers to blacklist just in one click. You only have to enter their phone numbers and the panel will block those accounts from your web.
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Choose Twilio/BulkSMS Service API for Notification

With a multiple of integrating API Service as Twilo and BulkSMS in this plugin, you can approach any of your targeted markets and increase conversion rate or interaction rate between you and sellers, sellers and customers or even you and customers. You only choose type sms, given account SID and enter phone number to get the notifications. That’s all work.
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Test SMS Notification For Seller and Customers

After entering the phone number in the box of “Sms setting”, you can click on “Send test message” to check whether that number right or wrong and check whether the notification is sent or not to ensure the quality of services.
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Debug Report Available

Any websites or extensions also has some frequent errors when going on use. SMS notification support you to use some available debug reports to send notification to save time and effort. You can go to Landofcoder/Sms Debug and follow the instructions.
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Manage All Notification at Once

SMS notification Log helps you report all notification at once. Thanks to clear list notification management system, you can control them for: content, preview, status, delete, ... notification with ease.
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1 Click to Export SMS Log to CSV

In the box of “Sms log”, it is easy for you to export all the SMS by only clicking in the orange part “Export SMS to CSV” or even you can clear all the unnecessary SMS also by one click to the other orange part.

Powerful Customers SMS Notifications

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Get Notification for New signup Account is created

As soon as customers sign up on your marketplace with SMS address, they will get information about their account in minutes. If having any problems in the registration process, they can reply directly or indirectly to be justified immediately.
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Get Notification for New order is created

Customers who place their order in your store, will receive their detail order account via SMS notification. The notification will inform for customer about ordering information and ask for confirmation.
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Get Notification for New Shipping is created

It is very important for customers to get notification after being shipped products to find the services satisfied. With SMS notification marketplace, customers can receive the shipment’ information, control the payment appropriately.
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Get Notification for New Invoice is created

To help customers control their purchase on your store (order status + invoice), SMS notification marketplace will send notifications when invoices are created. That can promote the beliefs of customers for the stores if everything is clear between sellers and customers.
Licenses/Pricing

Single License

+$ 0
  • 01 Domain usage
  • 12 Months Support

Standard

+$ 69
  • 02 Domain usage
  • 12 Months Support

Premium

+$ 169
  • 04 Domain usage
  • 12 Months Support

Agency License

+ $ 999
  • 25 Domains usage
  • 12 Months Support
  • White labeling(Allow to change name of the extension)
  • Allow use the extension to create themes and sell those theme
  • Do Not Allow to Resell this module in any circumstance

Customer reviews

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I have just installed this module and very impressed about the support of Landofcoder. The response time of the support is fast, and They answered immediately all our doubts, and solved some issues of installation and performance due to our particular configuration. The extension is now work great on site, and i would recommend it to everyone.
12/26/2017 By Niana
  • Developer Support
  • Functions as Described
  • Usefulness
Exceptionally good customer services!
10/10/2017 By Watson J
  • Developer Support
  • Functions as Described
  • Usefulness

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2 Item(s)

Testimonials