Magento 2 post purchase email is part of follow up email marketing tool. The extension supports you to automatically send emails to customers after a certain time since they place orders. Post-purchase emails can include useful materials, user manuals & tips, discounts or related products for upsales and coss sales.
Let customers know how you take care of them after purchases.
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Beside live chat, email will be an effective channel to build solid communication with customers. Post purchase emails that take function as follow up emails will help you connect with customers after purchase.
Magento 2 Post Purchase Upsells allows you to recommend related products and offer attractive promotion campaigns in the email. Customers are given a great opportunity to use coupon code for next purchases which may be recommended items.
It will be important for merchants to communicate with customers after purchase because customers can feel the care not only at presale stage. Specially, buyers can receive useful materials, promotion information or related product recommendations they may need.
Trust will be shaped through everytime you interact with customers. When you succeed to offer them the best shopping experience, they will appreciate your effort and be more loyal to your brand.
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