Submited issues in tickets should be clear and detailed with screenshots to solve these faster. Each ticket should include each issues related only one product so that we can assign to our supporters easily. In the case the ticket doesn't meet these requirements, it can be refused to resolve. Thanks for your cooperation.
For requirements related to function or integration into custom theme, the ticket can be replied later than usual because these issues can take more time to check and effort to resolve. So, please understand and calm down to wait the response.
You can use single license for one Magento installation
If you run several domains on the same Magento installation, you can use single extension license. In other words, you have several website that have the same admin panel, you can use single license for that.
In the other hand, if you run each website on different installation of Magento, you need to get different license for each of them.
To active license key for Magento2 Extensions, please follow these steps:
As you know, our product is the downloable product with non-tax. So your receive invoice comes with non-tax. If you want an invoice, please submit your request Invoice, together with your order ID to email firstname.lastname@example.org, we will send your invoice manually.
When your purchase is complete, please Log in your account -> Go to my downloadable product. Click on the Name of Extension/theme file ( they appear with anchor text)
To fix soap error, please follow us these steps here https://blog.landofcoder.com/solve-soap-errors/
If you paid via payment wall and your order is pending. It is because Paymentwall doesn't transfer money to our account immediately, some pending payments occur. So to avoid any inconvenient payment issues, we encourage customers to use Paypal Method for your purchase in the quickest way.
To purchase our Extension on Landofcoder, please follow us these steps in Landofcoder Payment Method (https://blog.landofcoder.com/landofcoder-payment-method-guide/)