Have you ever purchased products online and had to wait for them to be delivered? You are really eager to open, see and touch your items, but you are also concerned about what does it look like, is it as described at online store, how will it work, whether it will arrive on time so that you can use for special events.
As a result, it is not surprising that the shipping process after purchasing is one of the most stressful stages of any online transaction. As a customer, you feel anxious about the status of your orders. As an owner, you are tired of wasting much time answering customers’ wonders and solving tons of problems.