Magento 2 marketplace helpdesk plugin provides sellers with an effective ticket management system and case tracking system in customer service. It allows registered customers submit their problems, issues, suggestions, feedback. Admin can assign seller to view/delete/reply ticket at the backend and dashboard. Moreover, Admin and Assigned Seller can view ticket status, ticket priority, ticket labels, number of replies
This is a plugin of Magento 2 Marketplace Extension. To use this module smoothly, you must install Magento 2 Marketplace Module first.