Magento 2 Cancel Order Extension

Hitherto in Magento 2 default settings, cancelling orders from the frontend is not yet possible, and this has caused many inconvenience for the customers as well as for their shopping experience online. Acknowledged this fact, this Magento 2 Cancel Order has brought to you a comprehensive solution to address this problem. With Magento 2 cancel order by customer, the customers who come to your Magento 2 store are enabled to cancel their order right from the frontend with Pending status. The customer can perform this function in the My Account dashboard or in the My Order page. Particularly:

• On the Account Dashboard, customers can see all of their recent orders here along with the “Cancel Order” link.
• Customers can also cancel orders in the My Order page.

As soon as a cancel order is made, an email will be sent to the Magento 2 store admin immediately to inform them about the cancellation. With this features from Magento 2 Cancel Order extension, the Magento 2 store owners are able to organise their store better, keep track of their business performance and save a lot of their time for managing their products and orders.

Besides allowing the customers to add comments in the confirmation popup in the frontend, Magento 2 Cancel Order also allows the Magento 2 store owners to take complete control over the management of customers’ comments at the backend. The Magento 2 store admin can classify and acknowledge the reasons for each order cancellation made by each customers in this comments; hence improve their stores’ service accordingly.

With our versatile Magento 2 Cancel Order, the Magento 2 store owners can choose which address to be the email sender, which one to be the email receiver at the backend of the store. Furthermore, Magento 2 Cancel Order extension also allows the store admin to set the email template for each email to suit their business purpose and intention.

With Magento 2 Cancel Order Frontend, the Magento 2 store owners are enabled to configure some of the settings for their store. The Cancel Order button and the Notice Notes of the confirm popup are among the settings that the store admin can configure. In particularly, the Magento 2 store owners can:

• Change the ‘Cancel order’ link or the button text
• Change the ‘Cancel order’ form’ header text
• Change the ‘Cancel order’ note text: you can change the placeholder content at the popup where customers add comments
• Set the name of sender, email address if sender and recevier who gets cancel order email
• Set up a custom mail template for order cancellation and custom display messages
• Enable and disable cancel order module's functionality from the backend