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Magento 2 post purchase email is part of follow up email marketing tool. The extension supports you to automatically send emails to customers after a certain time since they place orders. Post-purchase emails can include useful materials, user manuals & tips, discounts or related products for upsales and coss sales.

Let customers know how you take care of them after purchases.

Recommended products to work with: Follow Up Email, We Miss You, Abandoned Cart Email

Explore Other Best Magento 2 Extensions

Magento 2 Post Purchase Email

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Magento 2 Post Purchase Email

Magento 2 Post Purchase Email

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Overview

Magento 2 post purchase email is part of follow up email marketing tool. The extension supports you to automatically send emails to customers after a certain time since they place orders. Post-purchase emails can include useful materials, user manuals & tips, discounts or related products for upsales and coss sales.

Let customers know how you take care of them after purchases.

Recommended products to work with: Follow Up Email, We Miss You, Abandoned Cart Email

Explore Other Best Magento 2 Extensions

Community Edition: 2.3.x, 2.4.x

Enterprise Edition: 2.3.x, 2.4.x

Description

Details

use cases of post purchase emails for magento 2

Case 1: Electronic Devices Store

Our store sells a variety of electronic devices which are quite difficult to set up. Therefore, we need to automatically send some user guide and maintenance to our customers after they purchase our products. Our customers can save a lot of time to contact us and ask for user manuals.

Case 2: Fashsion Store

We are a start up business so we don't have much budget for marketing. That's why we focus on enhancing customer shopping experience. We'd like to send customized emails which include some discount with related items to buyers after the purchase. By this way, we can show our care to customers and boost sales at the same time.

magento 2 post purchase email marketing solution

Magento 2 Post-Purchase Email extension will be a perfect email marketing tool for your online store because it allows you to:

  • Customize marketing campaigns to send out post-purchase emails focused on customers
  • Provide useful information (manuals, user and maintenance guides, usage tips) after the purchase to build a solid community with customers
  • Offer some discount and recommend related products for upsells

Why You Need Post Purchase Emails for Magento 2 Store?

magento 2 post purchase email benefits

Beside live chat, email will be an effective channel to build solid communication with customers. Post purchase emails that take function as follow up emails will help you connect with customers after purchase.

Magento 2 Post Purchase Upsells allows you to recommend related products and offer attractive promotion campaigns in the email. Customers are given a great opportunity to use coupon code for next purchases which may be recommended items.

magento 2 post purchase upsells email benefits

It will be important for merchants to communicate with customers after purchase because customers can feel the care not only at presale stage. Specially, buyers can receive useful materials, promotion information or related product recommendations they may need.

Trust will be shaped through everytime you interact with customers. When you succeed to offer them the best shopping experience, they will appreciate your effort and be more loyal to your brand.

How To Use Post Purchase Emails for Magento 2

Get All Information from the 3-minute Video below, Click to Watch!!

magento 2 post purchase email features

Personalized post-purchase upsell email template

Magento 2 post purchase upsells extension will be a smart investment if you are looking for an effective email marketing strategy to gain repeat customers. You can customize the email template flexibly based on your purpose.
magento 2 post purchase email template

Create unlimited post purchase email campaigns

magento 2 post purchase email add unlimited campaigns
This Magento 2 email marketing supports store admin to create numerous campaigns to send post-purchase emails to customers after purchase. These email marketing campaigns will improve customer shopping experience, encourage them to make more purchases and remind them to return your website.

Customize specific campaign focused on customers

You are allowed to edit any existing post-purchase email campaigns if they seem to be not effective. On each campaign, you can update any details as follow:

  • Campaign Details: status, name, description, template id, sender, customer group
  • Send Email: delay period, units
  • Discount Setting: add discount to email (yes/no), rul name, rule description, maximum qty discount is applied to, discount percent, discount period, website
magento 2 post purchase email edit campaign

Apply campaigns for customer groups

magento 2 post purchase email add campaign details
For each campaign of Magento 2 post purchase emails, you are able to apply it on multiple customer groups such as not logged in, general, wholesale and retailer. In other words, you can restrict any customer group from receiving a post purchase email of the campaign.

Set time to send post purchase emails

Magento 2 post purchase email allows you to schedule when the email will be sent. Store owners can decide post-purchase emails will be delivered after how many hours/minutes/seconds of the purchase. You need to decide what time will be ideal to send post purchase emails to your customers.
magento 2 post purchase email set time sending

Include discount with rule to emails

magento 2 post purchase email set discount

Beside recommending related items, you can offer your customers an attractive discount code in each campaign of post purchase email marketing. The discount code will have a rule name and rule description. In addition, you can set how many discount can be applied at maximum, how many percent of the discount, how many days it can be active and on which store views it will work.

Magento 2 push order email will help you to stimulate customers to purchase more and more by adding a discount code to emails.

Take all campaigns under admin control

magento 2 post purchase email manage campaigns

Post purchase emails for Magento 2 allows you to take all campaigns under the control. Each campaign can be tracked in details (campaign id, status, name, sender, customer group, description, rule name). Moreover,

  • If you want to take an action on a specific campaign, you can click on ''Select'', then choose to edit or delete this campaign.
  • If you want to take an action on multiple campaigns at once, you can reach ''Actions'', then select to delete or enable/disable these campaigns.

Track a list of email queue quickly

This Magento 2 email marketing extension will record all post-purchase emails in a list to enable you to manage them easily. You can track the status (success/pending) of all emails in the list and delete any email in seconds if it is necessary.
magento 2 post purchase email manage emai queue

Manage post-purchase emails performance in backend

magento 2 post purchase email backend
At the backend of Magento 2 store, the admin has full authority to manage everything of Post Purchase Email with ease. Store owners can manage email setting, campaigns and email queue then adjust post-purchase email marketing properly to gain the best performance.

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Module code is completely open that means anyone can customize the code as per his / her need , as the developer of the module we also provide customisation and development of the module please contact us for module customisation

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