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Marketplace RMA addon allows the marketplace customers to return the products purchased from marketplace seller.

>> Magento 2 RMA addon is one-stop solution for a simplified and productive RMA procedure and customer satisfaction. A bundle of RMA tools are integrated to reduce time and effort on product return service.

>> Attracting customers and keeping them coming back. RMA addon is very important when it comes to purchasing decision. Online customers can’t feel your product in person, so offering return options is like building trust and wiping out their anxiety while buying products.

With Fast and Intuitive Workflow Rules and Highly Controllable Return Merchandise Authorization System, Marketplace RMA Addon, undoubtedly, raise the satisfaction and loyalty of our store's customers.

This is a plugin of Magento 2 Marketplace Extension. To use this module smoothly, you must install Magento 2 Marketplace Module first.

Magento 2 Marketplace RMA Addon

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$139.00

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$139.00
Magento 2 Marketplace RMA Addon

Magento 2 Marketplace RMA Addon

Magento 2 Marketplace RMA Addon
 
30 days
Money back
 
Free 12 months
support
 
Lifetime
Update

Included in Magento 2 Marketplace Pro Magento 2 Marketplace Pro EE

Overview

Marketplace RMA addon allows the marketplace customers to return the products purchased from marketplace seller.

>> Magento 2 RMA addon is one-stop solution for a simplified and productive RMA procedure and customer satisfaction. A bundle of RMA tools are integrated to reduce time and effort on product return service.

>> Attracting customers and keeping them coming back. RMA addon is very important when it comes to purchasing decision. Online customers can’t feel your product in person, so offering return options is like building trust and wiping out their anxiety while buying products.

With Fast and Intuitive Workflow Rules and Highly Controllable Return Merchandise Authorization System, Marketplace RMA Addon, undoubtedly, raise the satisfaction and loyalty of our store's customers.

This is a plugin of Magento 2 Marketplace Extension. To use this module smoothly, you must install Magento 2 Marketplace Module first.

Community Edition: 2.2.x, 2.3.x, 2.4.x

Installation & User Guide
Description

Details

Highly Controllable RMA System

Run tests before sending out the mail

Vendor can take full control over specific time when RMA request is allowed. It includes order status (Complete, On Hold, Payment Review, Suspected Fraud, Paypal Reversed, Pending,...) and Shipping status (only for shipped product)

Multistore Support

In Admin Panel, you can easily manage RMA requests and status in specific store view and switch from store to store, website to website.

Debug mode

Dynamic and User-friendly Custom Fields

Email Log with Maximum Control

A bundle of features is added to make the most out of a custom fields

  • Priority Order
  • Types (Text, Date, Checkbox, Dropdown list)
  • Visibility
  • Editability
  • Status
  • Staff or Customer Required

Smart RMA Report Chart with Filter

Handy filter is integrated to display results according to Period, Product, Reason. Easily keep track of return activities with vivid and responsive report chart.

Make sure all customers receive your email

Quick messaging

Backlist email

Marketplace RMA Addon enables messaging on the site to easily discuss in thread during return process. Customers can fill textbox, attach files at their disposal, including document and image files.

Instant RMA Activity Notification

Actively keep both Vendors and customers updated with RMA status or history via emails and on site messages. In particular, Marketplace RMA Addon is supported to integrate with Help Desk and bring the best RMA service.

Make sure all customers receive your email

Intuitive and responsive submission interface

Debug mode

Vendor can apply pre-made templates which display perfectly on any devices and customize them flexibly.
Customer can access to a simple yet usable RMA request templates.

Unlimited and Customizable Reason, Condition and Resolution Setting

Vendors can create as many as Reason, Condition or Resolution as wishing. Also, any values can be easily switch from active to inactive status.
Backlist email

Handy Packing Slip, Shipping Label, and Confirm Shipping Buttons

Make sure all customers receive your email

Make return process more organized and easier to control by displaying Packing Slip, Shipping Label, and Confirm Shipping Buttons. When having logged into their accounts, customers can access these buttons.

Check Multi Vendor return status with ease

You can come to view all the new returns as well as pending approval. In pending approval, it will show clearly information including order, Date requested, Status and contact information. Vendors can confirm shipping or print RMA Packing slip.
smtp email report

Fast Access To All Submitted RMA Request From Single Place

Fast speed with Magento Block Caching
For your multi-vendor store, this module will be incredibly useful because you can actually show all RMA requests in storeviews or in websites. It eases your way on reviewing and managing RMA requests in one place.

Speeding up RMA Process with Workflow Rules

You can easily assign this tool to perform follow-up tasks to specific events in RMA submitting and processing. All you have to do is setting conditions and actions respectively, and email notifications if you want within a click.
Make sure all customers receive your email

exibly Selecting Return Items

Fast speed with Magento Block Caching
Choosing any return items is on customers’ preference. They can pick one or more items in their order to request RMA

Effortlessly Managing Quick Responses

This feature enables you to be responsive to customers’ typical questions quickly & time-saving. Vendors can produce a template and change username for specific customers. Moreover, Vendors can control over where to apply the answers, in store view or store, and so on.
Effortlessly Managing Quick Responses

Easy to insert return address

Easy to insert return address
With magento 2 RMA addon, you can inform the return address in the blink of an eye. In here, you can add title, return address name as well as Sort order and the activeness of that address

Easy to configure

It’s super easy to adjust settings and manage features in this module. You will immediately get how to work around it because it works exactly what you expect it to.
Easy to configure

Why choose LandOfCoder Marketplace RMA Addon?

  • Fast and Intuitive Workflow

    This well coded module brings you a powerful interface which processes fast and smoothly. Plus, it is easy to work around and packed with a detailed documentation for users to make the most out of it.

  • 100% Mobile Responsiveness

    This module is optimized to work flawlessly and display high resolution on any screens including laptop, tablet and especially mobile

  • Simplified RMA Procedure

    Marketplace RMA Addon puts a stop to a heavy-loaded RMA procedure. Returning merchandise authorization becomes easy than ever before with only some steps and speeds up RMA process.

  • Highlighting Customer Satisfaction

    Marketplace RMA Addon brings a powerful responsive messaging and notification system which helps vendor can communicate seamlessly with customer. Thus, there are no longer waiting time and stressing RMA process.

  • Gaining Customers’ Insights

    You are well supported to collect customers’ information which is then analyzed and displayed in real-time chart.

Magento 2 Marketplace RMA Addon Feature List

  • Highly Controllable Return Merchandise Authorization System
  • Create RMA request via intuitive and responsive submission form
  • Dynamic and User-friendly Custom Fields
  • Guest orders can be also entered for an RMA request
  • Smart RMA Report Chart with Filter
  • Quick messaging
  • Instant RMA Activity Notification
  • Unlimited and Customizable Reason, Condition, Resolution Setting
  • Handy Packing Slip, Shipping Label, and Confirm Shipping Buttons
  • Fast Access To All Submitted RMA Request From Single Place
  • Effortlessly Managing Quick Responses
  • Speeding up RMA Process with Workflow Rules
  • Flexibly Selecting Return Items
  • Easy to configure
  • Multistore Support
  • Easy to insert return address
License

Single License

$ 139
  • 01 Domain usage
  • 06 Months Support

Standard

+$ 99
  • 02 Domains usage
  • 06 Months Support

Premium

+$ 299
  • 04 Domains usage
  • 06 Months Support

Agency License

+ $ 999
Video Guides
How to insatll Magento 2 Marketplace RMA
How to submit request in Magento 2 Marketplace RMA
How to view report in Magento 2 Marketplace RMA
How to configure Magento 2 Marketplace RMA

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